Having trouble viewing the Video On Demand?
Click HERE for some tips regarding viewing Video On Demand (while some tips are specific to Amazon.com, our VOD files are hosted through Amazon and so many of these tips may help you).
Please note: In order to view the Videos On Demand offered through Awesome Paws, you will need to have cookies enabled on your browser. And, you’ll only be able to view the VOD on the device where you made the purchase. So, if you want to view the VOD on your laptop at a coffee shop, be sure to make your initial purchase on that laptop! ALSO – you must have a flash-enabled device to view.
AND: If your link is ‘expired’, please try THIS link to get a new encrypted download, but NOTE:
WHEN YOU CLICK ON YOUR ENCRYPTED LINK IN YOUR EMAIL, YOU’LL BE TAKEN TO A PAGE ON THE WEBSITE – THIS PAGE IS WHERE YOU WILL VIEW YOUR VIDEO UNTIL IT EXPIRES. THE LINK IN YOUR EMAIL WILL NOT WORK AGAIN – IT ONLY GOT YOU TO THE VIDEO PAGE ON THE WEBSITE. IF YOU DO NOT BOOKMARK THIS PAGE TO COME BACK TO, YOU WILL NOT BE ABLE TO FINISH VIEWING YOUR VIDEO, AND WILL NEED TO GET A NEW LINK USING THE AUTOMATIC LINK RETRIEVAL SYSTEM.
Still having trouble? Contact Us.